Shipping

HOW MUCH IS SHIPPING?

COVID DELAYS:

When ordering products, please be aware that there are currently delays globally which are OUT OF OUR CONTROL.

99% of orders are being delivered without any issues or delays.

Australia have particularly big backlogs of parcels in their distribution centres.

Orders which have been shipped and are delayed cannot be cancelled or refunded, as they will still be delivered. If you receive your package and change your mind, you are welcome to return the products. 


We thank you so much for your patience and support during these times.

 

EarHugz & Headphone Covers Shipping

The cost of EarHugz shipping varies depending on country.  Please note specific rates to your Country will be calculated at Checkout. All days quoted are business days.

As a guide please see below for the relevant costs:

Destination Type Cost
United Kingdom Standard (3-5 Days) £1.99
United Kingdom  Express Delivery (1 Day) £5.99
Europe Standard (4-7 Days) £5.99
Europe
Express Delivery (1-3 Days)
£14.99 - £22.99
U.S.A & Canada Standard (4-10 Days) £5.99
U.S.A & Canada
Express Delivery (1-3 Days)
£15.99 - £17.99
Rest of World
Standard (4-11 Days)
£5.99
Rest of World
Express Delivery (1-3 Days)

£17.99 - £26.99

Shipping of Weights & Bars: UK Delivery is £50. Please allow 10 Working Days Delivery for Orders for Weights & Bars.
WHEN WILL MY ORDER ARRIVE?

UK

Orders from the UK are dispatched from our U.K. based warehouse and are usually delivered within 3-5 business days to UK destinations via our Standard Service.
Express Shipping will take 1 business day.

Europe

For our European Customers please expect orders on the standard service to take between 4-10 busines days depending on your location.
Express Shipping will take 1 - 3 business days.

U.S.A and Canada

To our customers across the pond in the U.S.A and Canada please expect orders on the standard service to take between 4 - 10 business days depending on your location.
Express Shipping will take 1 - 3 business days.

Rest of the World

Shipping to Rest of the World locations please expect orders on the standard service to take between 4-11 business days depending on your location.
Express Shipping will take 1 - 3 business days.
There can be the occasional customs or courier delay which may affect your delivery timeframe from time to time, if you experience a delay please email hello@earhugz.com

WHICH COURIER DO YOU USE?

EarHugz®️ will use a range of couriers depending on your location to ensure you receive your parcel as quickly as possible.  All express shipping is handled through DHL Express, parcels on this service usually arrive next day.  Express shipping to some countries may take up to 3 business days maximum.

WILL I HAVE TO PAY ANY ADDITIONAL DUTIES & TAXES?

If you live outside the U.K. you will be liable for all import duties, customs and taxes. These will be due at the point of, or after delivery.
Please be aware that EarHugz®️ does not have any control for any duties, customs and taxes levied by the country your order is being shipped to. We cannot confirm exact amount you may be required to pay as these charges vary according to country. 
Since these fees are not computed nor applied to orders by EarHugz®️, please contact your local customs office to find out more information if you are unsure of the charges.
In some rare cases, a remote location delivery fee may apply, in this instance we will email you after your order has been placed confirming any additional fees required.
SHIPPING OF OTHER PRODUCTS

 

All EarHugz headphones covers are shipped by us and the above rates and times apply, however some other products we sell on our store are shipped and fulfilled by our partner suppliers.  These products can vary in shipping time and cost and will be shipped separately to your EarHugz orders. All Shipping for these items will be detailed in your cart and order confirmation email after purchase.

Shipping of these other products using E-Packet can take between 7 - 20 days to arrive.

OTHER SHIPPING QUERIES
For any other queries regarding shipping please email hello@earhugz.com our team are waiting and happy to help!