Returns & Cancellations

*Please note that due to the coronavirus outbreak and the limitations on our workforce and hygiene and sterilisation issues that can occur with returned products, we are currently not accepting any returns during this period.  This will be revised after the outbreak situation has subsided.

Weight sets and bars 

Each product is made to order. Once the order batch has been cut off (every Wednesday 3pm and Sunday 12pm) any refunds requested will incur in a £30 handling fee. 

On behalf of the entire team here at EarHugz®, we sincerely hope you like our products.  A lot of time and love has gone into making each pair and we want everyone to be more than happy with their purchase.

Though in the event that you do wish to return your item, please find details about our cancellations, returns and exchange policies below:

Cancellations

Returns Policy

Exchange Policy

Step-by-Step Guide 

 

If you've read the above and still wish to return your order then please click the link below to use our Online Returns Centre:

RETURNS CENTRE